same bugs as in the german version?

[ryst]

hello everyone,

the newer english version seems to have the same bugs as the first german release version had. namely the bug where you cant find the note about the witch anymore if you already snuffed out the bandits camp earlier. also i've tried to ran it with an german executable (v1.03) and it actually had all the german audio/video still inside (couldnt load my english savegame though - it was popping back & rendering the titlemenu unreadable (smearing)) - well at least its 4cds for a reason then ;) - furthermore i hope this bug is getting fixed very soon because its not really fun when you just have 5 mins of the game ahead of you and are stuck in it for no good reason ;) to everyone else: despite that it's a great game - don't miss it!


ryst

[vesselle]

is that really true?

about the bugs being the same?
is there any word about an english patch then?

i don't understand why they would make an english release if they knew from the german one that it needed to be patched. it would be easier for them to patch it pre-printing.

::sighs::

it's depressing seeing so many not able to play because of the problems.

V***V

[Mage of Mystra]

Believe it or not, I had less problems with Pool of Radiance than Gorasul.

[Stefan Hoffmann]

The english version included all patches until v1.02. The upcoming patch next week will upgrade both version up to v1.04, including a solution for the possible witch problem.

You're right, ryst, there is still a bit German material in the version. But you know, you will get an undefined behaviour when you mix these versions. :)

[StayPuft]

Stefan, that's pretty pittyful. It means that you guys released the American version while knowing full well it had bugs. Think about it, you knew from the German players about all the bugs, yet you released the game in the US before fixing these very well known bugs.

I printed out this thread and I'm taking it along with the game back to the store to get a refund. I will never buy another game with your company's name on it!

It's one thing the let bugs slip through, it's another to release a game while knowing there are bugs in it.

Good bye!

[drukus]

Here Here!!
I agree total StayPuft!!

I dont know why you released it knowing full well of the problems the game has, and i only hope that with the amount of people taking this game back costs you dearly, both in reputation and good ol' $!

I will seriously consider where or not to buy a game developed by you again!
D.

[StayPuft]

Quick update...

I went to Electronics Boutique to return the game and as I expected they gave me a hard time because it was past the 10 day limit. Then I showed them this thread where you guys admitted to knowing of the bugs before the game's release, and they finally agreed to give me my money boack.

After that the sales guy told me that the game hasn't sold too well but 3 out 5 copies were returned. He said there's a pile in the back so that's why he gave me a hard time.

Well at least I'm happy I got rid of this coaster. As I said before I've added you to my "bad" developer list and I will never buy another game with your name on it.

[Stefan Hoffmann]

@StayPuft:


It means that you guys released the American version while knowing full well it had bugs.


Well, no, it means that you made some very wrong conclusions from my posting.
The US version was mastered on base of actual German source code version, any known major issue was addressed at that moment. In fact, there's only a small difference between the English and German code version actually, and there will be NO difference any more after the upcoming patch.
Most problems we're facing here in the technical forum occur only on these certain machines. We're still looking in many of these problems for a general solution from application side (well, this is much easier than helping any customer individually :) ), but a high percentage of these problems only find a solution by individual help on the machine's configuration - I guess that's a rather common experience with most software products.

[StayPuft]

So the fact that you can't set hot keys is machine specific?

[drukus]

So wouldnt it have been a wise idea to have done some free beta testing on different global mashines??? or did no-one want to test your product! lol

[InkinDreams]

Stefan,

Why was the game released without testing it more? Anyone that has played this game thus far has experienced crashes and thats what seems to be the main issue here. People buy a product and they expect it to work for the most part pretty well. Instead we have a good game with tons of bugs. I do not hate the game but I am annoyed with it and thinking of taking it back as well. Havent decided if its worth keeping yet. Most games are going to have some minor bugs and thats what the patch is for. However this game seems to be in need of programmers that know how to test what they send out to the public and fix before the greed bug hits them. I dont mind paying good money for a game, but until I see some results that actually fix some bugs I wouldnt recomend buying this thing in a bargin bin at Kmart. Hope to see some fixes soon.

Rock

[drukus]

Stefan, I cant beleive you think that "I guess that's a rather common experience with most software products".... if your game was the benchmark for all software, the computer industry would fall apart overnight! If anyone looked at this forum they would be horrified by the amount of people complaning about bugs, and the scary thing is that they are NOT small bug like any other game... these are bluescreen giving, pc freezing, rebooting bugs that annoy the hell out of people....
There is a phrase i use in my resturant, "Make a good inpression on people, they will tell 3 people, make a bad one, they will tell 10"

Surely you must realise that this has tarnished JoWood's reputation to an extreme point!?
I was going to but World War 3 untill i realised that it was released by you....
If you think that only 2000 people dont buy software because of this kind of experiance, that is over $100,000 in lost sales.... all becuase you released a product too fast!

[Stefan Hoffmann]

@drukus:
Hm, what do you think?
You think we realized that Gorasul crashed on any machine within 3 minutes and still mastered it? Oh no, you can't believe that. :) Gorasul runs very stable normally, but of course there were bugs that needed to be fixed.
We got into several cases when people had problems like this. We could help many of them, and the solutions differ all the time, but nearly all of them were technical solutions for the individual pcs.
So it's quiet simple: If we could do something from application side against these issues, we really would do.

@InkinDreams:
Of course Gorasul was tested, but especially all this several technical issues we read about here in the forum didn't occur at all on the test machines.
I have no exact number, but from all what I see I can't agree that Gorasul has problems on too many machines (Beside this, I'd prefer that there were no problem at all...). Always remember that noone enters a technical forum to tell us "Just want to let you know that anything is fine with Gorasul". So if you read a technical forum you always read about problems and nothing else. But the total number of trouble reports here in the forum isn't really *that* high.
On the other hand, never forget that people makes us responsible for any problem that occurs while they're playing Gorasul. This is quiet normal, I guess. One example for this: Gorasul has some problems with the new nvidia driver 2311. And Gorasul wasn't the only game with problems like that. NVidia removed that driver already from their homepage and people, who have this driver, should downgrade it.
All in all, that really doesn't mean we're not caring about. Please take note that we answered many support requests here by mail to check further circumstances. Also, some cases needs some further tests from our side to see what's going on there.

@StayPuft: No, the bug that you can't reassign the keys isn't machine specific at all. It's simply a bug and it's fixed in the patch.

[dekuboy]

Now that i have upgraded to XP im going to try it again i hope there arent even more bugs now.

[Moronic_Wonder]

Nvidia 23.11 driver is still available on their website at this link...

http://www.nvidia.com/view.asp?PAGE=windows2000

I'm not using it, but someone stated earlier that it was pulled and it has not been pulled.

[WSOglesbee]

What machines was Gorasul tested on Please give Manufacturer
model memory specific Nvidia driver video cards etc. You say Gorasul worked on your test machines. Did you have at least 10-20 US beta testers on 20 different configurations. I dont know how diverse the computer models are in Europe but in the US there seem to be hundreds of different configurations sold, IE look at "Computer Shopper" some time. the largest are DELL,Compaq,Gateway,Micron PC, etc just go to the intel web site to see the list of all the major manufacturers, not to mention the hundreds of computer store "put togethers", no brands and home made systems. I know that its impossible to test all configurations, but it would be nice to know what has been tested.... and worked